DreamHome Finance Privacy Policy
DreamHome Finance is committed to supporting the National Privacy
Principles. As such our procedures relating to personal information are
designed to ensure that you are fully protected under Australian privacy
laws. Please note that when using this website or by registering with
us, you consent to the collection, use and disclosure of your personal
information, but only in accordance with this Privacy Policy which
directs that such information is handled sensitively, securely, and in
accordance with the National Privacy Principles.
What personal information is collected?
We collect and store the following:
• Personal contact details
• Income and expenditure statements
• Asset and liability statements
• Your requirements from a mortgage, other financial products or real
estate services and a needs analysis.
We will also collect personal information when you submit queries to us.
This is so that we can reply to your queries or requests for service.
How will information collected be used?
We use this information for the purposes of providing you with a range
of financial and real estate services. We may contact you in the future
to communicate information about our products and services to you, or
for our internal administrative, marketing, planning, product
development and research requirements.
At any time you may opt out of receiving any communications from us
(other than as required for the operation of our business). If you wish
to opt out of receiving communications from us please either contact
your broker or let us know via the “Contact us” form on our website.
To whom will we disclose your personal information?
Where possible, we will inform you, at or before the time of collecting
your personal information, the types of organisations that we intend to
disclose your personal information to.
Prior to disclosing any of your personal information to another
organisation, we will take all reasonable steps to satisfy ourselves
that: (a) the organisation has a commitment to protecting your personal
information at least equal to our commitment; and (b) you have consented
to us doing so.
Sometimes we are required or authorised by law to disclose your personal
information. Circumstances in which we may disclose your personal
information would be to a Court or Tribunal in response to a request or
in response to a subpoena or to the Australian Taxation Office.
DreamHome Finance takes every precaution to protect the security of
information provided by us to you, and by you to us. If you have any
issues or concerns about the security of information, please
contact us anytime.
